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What makes these "The Ugly Sweaters" unique?
Our sweaters made to order just for you, they stand out in a crowd because they’re not just garments, they’re conversation starters and versatile wears. No more holiday outfit stress, just slip one on and you're ready to spread cheer with effortless flair. They're great for holiday parties, casual outings, or even decking the halls. Pairs perfectly with leggings, skinny jeans, and your holiday spirit!.
Can you tell us about the materials used in the sweaters?
We’re proud to use 95% polyester and 5% spandex to craft our sweaters that’s shrink-proof, anti-wrinkle, as soft as a snowflake and durable enough for all your festive fun. This choice of material ensures both comfort and allowing you to enjoy your sweater without any discomfort.
Are these Unisex? What sizes are available for the sweaters?
These are relaxed fit unisex crew neck sweatshirts works for men and women. Sizes available from XS to 4XL, you can refer to our size chart for detailed sizing information to help you select the ideal sweater for your body type.
When will I get tracking id?
Tracking Id will be sent over email within 5-7 business days once you place an order. We provide free shipping via DHL/FedEX tracking id sent to your email id once your sweater is shipped from our factory.
When I can expect the delivery of sweaters?
All our sweaters are made to order meaning once you place order we individually print, cut, and sewn each sweater just for you within 5-7 business days and ship via DHL/FedEx. Delivery takes 5-12 business days once shipped from our factory depending on your location. We provide free shipping and share tracking id on email once shipped from our factory.
Can I exchange or return a sweater?
Certainly. 100% refund or replacement guarantee if our products have not meet your expectation regardless of any reasons. If you receive a sweater that doesn’t fit as expected you can email us and we will be to solve it for you. you can also refer to our website for detailed information on our return and exchange policy.
How do I contact The Ugly Sweaters customer service?
You can email us at hohoho@theuglysweaters.store or on our social media handles.
Are these designs for both men and women?
Absolutely! These are relaxed fit unisex crew neck sweatshirts works for men and women. Our goal is to ensure that everyone can find a sweater that resonates with their style and personality.
Are the sweaters durable?
Absolutely. All our sweaters are made to order meaning once you place order we individually print, cut, and sewn each sweater just for you. This focus on quality guarantees that your sweater not only looks great but also lasts through numerous festive seasons.
Are these sweaters machine washable?
Yes, all of our sweaters are designed with practicality in mind. You can easily care for your sweater by machine washing it, ensuring that you’re ready for every holiday occasion. Machine wash cold cycle, Ironing low temperature, Do not bleach, Drip dry, Wash inside out
Can I wear these sweaters beyond the holiday season?
Absolutely! While our sweaters are perfect for the holiday season, their comfort and unique designs make them a great addition to your wardrobe year-round. They’re perfect for adding a touch of whimsy and personality to any occasion.
Are there any promotions or discounts available?
Yes, we occasionally offer promotions and discounts to our customers. To stay updated on these offers, keep an eye on our website or consider subscribing to our newsletter.
Can I gift The Ugly Sweaters to friends and family?
Absolutely! Our sweaters make fantastic and unique gifts for your loved ones. They’re not only stylish but also thoughtful, bringing laughter and warmth to your friends and family.
Can I purchase The Ugly Sweaters in physical stores?
Currently, our sweaters are exclusively available through our online store. This allows us to reach a wider audience and provide you with the convenience of shopping from the comfort of your home.